Medical Office Management

The Medical Office Management program is designed to provide health care facilities with professionally trained individuals in management who will promote the smooth operation of an office or department within a health care agency.

• Medical Office Management Certificate (PDF)
  
• AAS Degree - Office Technology - Medical Option  (PDF)
  
• Medical Insurance Coding Specialist Certificate (PDF)
  

Office Technology with Medical Option — Associates in Applied Science

Career opportunities: As technology continues to expand in offices across the nation, the role of the medical office professional has greatly evolved. They perform highly specialized work requiring knowledge of medical terminology and technical procedures and may be responsible for a variety of duties necessary to run an organization efficiently.  These include the following tasks:

• Administrative assistant — greet patients, answer telephones, schedule appointments, update medical records
• Patient account representative — post charges and payments, handle collections, schedule appointments, and arrange for hospital admission and lab
• Patient account advocate — assist patients and families in understanding treatment options
• Medical information specialist — update and file patient medical records
• Insurance specialist — complete insurance forms, handle billing and collections
• Coding specialist — code surgeries and procedures, reconcile claims, and conduct appeals
• Office manager — act as liaison between physician and staff, order supplies, prepare statistical reports, and review personnel performance and work schedules

Medical Office Management — Certificate of Proficiency

Career opportunities: The Medical Office Management certificate program provides students with the skills needed to gain entry into the medical office environment in physician practices, nursing care facilities, hospitals, and clinics. Students develop understanding and skills in medical terminology, patient scheduling and billing, diagnostic and procedural coding, processing insurance claims, and HIPAA compliance. Each year medical facilities require more highly skilled workers in areas that include the following tasks:

• Utilize medical software to input patient information, schedule appointments and produce reports
• Greet patients and answer telephones
• Update and file patient medical records
• Process insurance forms electronically, handle billing and collections
• Post charges and payments, reconcile claims, and conduct appeals
• Assist patients and families in understanding prescribed treatment